Contact Us
Talk With An AdminLocation
Elitte House, 70 Warwick Street
Birmingham, B12 0NL
School Hours
Monday-Friday: 9am – 5pm
Weekends: Closed
Phone & Email
+44 (0) 12 1751 5957
info@russellcb.com
Send a Message
FAQ
Frequently Asked Questions
Find quick answers to the most common questions about our services, ordering process, delivery, account issues, and more. If you can’t find what you’re looking for, feel free to contact our support team for further assistance.
I'm having difficulty completing the online application form.
Please get in touch with our Student Services team on +44 (0) 121 751 5957, and they’ll be able to assist you with completing your application form and answer any queries. The Student Services phone line is open Monday to Friday.
I have submitted my application, but I haven’t received any further updates.
If it was over two weeks ago, please contact a member of our Student Services team on +44 (0) 121 751 5957. If it was within the last two weeks, we should be in touch with you shortly.
I’ve been given an interview slot, but I won’t be able to make it.
Please get in touch with a member of our Student Services team on +44 (0) 121 751 5957, and we will reschedule your interview for the next available date or time. Kindly have your reference number to hand when you call.
What do I need to bring with me to my interview?
Please bring your most recent school report (for applicants aged 16–18 only) and/or any additional supporting documents you wish to present at your interview. Additionally, bring your original passport for identity verification.
What should I do if I’ve changed my mind and wish to apply for a different course?
Please get in touch with our Student Services team on +44 (0) 121 751 5957, who can guide you through your options and update your application as needed.
Get In Touch
Location: Elite House, 70 Warwick Street, Birmingham, B12 0NL, Westt Midlands, United Kingdom.
Telephone: +44 (0) 12 1751 5957
Email: info@russellcb.com
Opening Hours: M-F: 9am – 5pm